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*on orders placed before 2pm est
*orders $500 & up (continental U.S. only)
valid on in-stock items only
*standard turnaround 4-5 business days
*new low prices on select colors and styles
Thank you for your question. We typically get a shipment once a month. Under each product that is back ordered, we give you an estimated ETA. We do our very best at trying to provide the most accurate date possible. Once the back order items come available in our warehouse, we start shipping immediately. We make it our priority not to keep our customer's, or their customers waiting.
Hello Georgette, Thank you for your question. When any item falls into Backordered status, we calculate the next available in-stock date based on when we are expecting to receive an incoming shipment of the product(s) in question. We display this anticipated arrival date on each backordered item’s product detail page under the “Stock Status” where it reads “More are on the Way”. You can also sign up to receive an email reminder when out of stock items return to our inventory by entering your email where it reads “Alert me as item becomes available”.
Hello Laurie, Thank you for your question. Our minimum opening wholesale order is $250 before shipping; there is no minimum re-order.
Hello Monica, Thank you for your question. We encourage all of our customers to prep their bag before use by spraying it with ScotchGard Fabric And Upholstery Protector. This helps to reduce future blemishes during repeated use. If your product does become stained, we recommend using Tide To Go Instant Stain Remover to reduce the appearance/remove fresh stains.