b'terms ALL CUSTOMIZED/MONOGRAMMED ITEMS AND RETIRED/SALE MERCHANDISE & CONDITIONS. ARE NON-RETURNABLE.MINIMUM ORDERS BACK-ORDERS CLAIMSA minimum order of $250.00 is required for your firstAny orders including back-ordered items will be keptShould any damage occur in transit, please do not re-opening order (excludes applicable shipping andopen until the merchandise becomes available andfuse to accept the shipment as this will cause delays handling charges). There is no minimum for repeatwe are able to fulfill your entire order. If you prefer toand added expense. Instead, obtain the delivering orders. close the open order before the back-order has beencarriers notation of damaged merchandise. shipped, please call our office.PAYMENT TERMS DAMAGED PRODUCTSCUSTOM ORDERS We accept all major credit cards includingWe require a photo of the damaged item(s) in question MasterCard, Visa, Discover, and American Express.Custom and large orders ($5,000 minimum) requireto be emailed to [email protected]. At this time, we When processing your order, we charge your card50% advance when acknowledging the product for fi- will determine if a call tag is needed to get the item(s) for the total amount due upon shipment of in-stocknal approval. Remaining amount will be charged whenback. We will then either issue a credit back to the merchandise only. Any back-ordered items will not beorder is ready to ship. Turnaround time is 10-12 weekscredit card used to place the order (which should charged until they become ready to ship. after final sample approval. reflect back into your account between 2-3 business PLACING ORDERS days) or well process a replacement. If there is no SHIPPING need to return the item, the credit or replacement ofVisit us online at www.cbstation.com for quick anda blank bag will be resolved within 24hrs. If the itemconvenient ordering 24 hours a day, 7 days a week.We offer an exclusive free shipping opportunity to anyis customized/monogrammed then we will processIf you prefer not to place your order online, ourorder placed on our website where the merchandisea replacement within 48 hrs. We do not accept anyfriendly customer service department is here tototals $500.00 & up. This offer applies to in-stockreturns after 14 days. personally take your order by phone. Just give us aitems only and in order to qualify, your shippingcall toll free at (866) 960-5865 with your itemaddress must be within the Continental U.S. All theRETURN OFnumbers and payment method ready. orders placed on our website that are received before 2pm EST are shipped on the same day with UPSMERCHANDISEground.PERSONALIZEDReturns are only accepted with prior approval. All ORDERS DROP SHIPPING returned merchandise must be returned within 14 days in the original packaging exactly the way it was All standard monogram/personalized orders will beA $3.00 handling charge will be applied on all drop shipreceived.shipped out within 2-3 business days.orders. DISCLAIMERSEMBROIDERY LOGO CANCELLATIONS &Pricing: Every effort is made to verify accuracy of our Any embroidery logo orders will be shipped out withinCHANGES pricing. However, CB Station reserves the right to 10 business days of artwork proof approval. change prices without notice.All cancellations/changes must be emailed to us at SCREEN PRINTING [email protected] with the order #. Please note, weScuffs and Knots: It is the nature of canvas to have wont be able to accept any monogram changes aftersmall knots thread or spots as it is in its natural form. Any screen printing orders will be shipped out within4 hours of receiving the order. All customized/mono- Natural canvas items show this the most. This is not 10 business days of artwork proof approval. grammed items and retired/sale merchandise salesconsidered a defect.are final.In order to expedite the process, avoid any errors, and ensure a positive ordering experience, we highly encourage all personalized orders to be placed on our website. ARIALWITH TOOLS36|www.cbstation.com'